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International shipping to certain countries has been suspended or seriously delayed

Posted by KEY Handmade on

Our shop continues to operate and all orders are fulfilled as usual, but our handling time may be slightly delayed due to temporary closure of post offices from time to time.  However, please note that international delivery time is seriously impacted.

Due to flight adjustments and cancellations under the coronavirus pandemic, airmail shipping to certain countries has been suspended.  You may find out if your country is affected from below or Hong Kong Post website. (Orders are normally shipped by airmail by Hong Kong Post)

If airmail service to your country is affected, you can consider having your order shipped by other means:

Surface registered mail
It may still be available for your country but takes a MUCH longer delivery time (8 to 12 weeks, or even longer depending on your country's situation or other uncontrollable factors). 

Tracking number is available but real-time tracking information is only available up to the point the package leave Hong Kong.  Tracking information after that is available from your local postal service upon formal request but it is usually processed very slowly.

SF Express or FedEx
We can arrange shipping by other courier. Extra cost may be required

Airmail service
Airmail shipping is starting to resume for some countries.  If you wish, we can wait and ship your order as soon as airmail service to your country resumes.

 

Service types available as of 2020.07.28

Continent

Destination

Service Types Available

 

Africa

Algeria

-

 

Angola

Surface parcel service

Ascension

Air letter and packet services

 

Surface parcel service

 

Benin

-

 

Botswana

-

Burkina Faso

-

 

Burundi

-

 

Cameroon

Air letter and packet services

Canary Islands

All surface mail postal services

 

Cape Verde

Surface parcel service

Central African Rep.

-

 

Chad - (1) Bardai

-

 

Chad - (2) Other places

-

 

Comoros

-

 

Republic of Congo

-

 

Côte d'Ivoire

-

 

Dem. Rep. of the Congo

-

 

Djibouti

-

 

Egypt

All postal services (including Speedpost service)

 

Equatorial Guinea

Surface parcel service

Eritrea

Surface parcel service

Eswatini

-

 

Ethiopia

-

 

Gabon

-

 

Gambia

Surface parcel service

Ghana

Speedpost service

 

All airmail postal services

 

Guinea

-

Guinea-Bissau

Surface parcel service

Kenya

-

 

Lesotho

-

 

Liberia

-

 

Libya

-

 

Madagascar

-

 

Madeira

All surface mail postal services

 

Malawi

-

 

Mali

-

 

Mauritania

-

 

Mauritius

All surface mail postal services

 

Morocco

-

 

Mozambique

-

 

Namibia

-

 

Niger

-

 

Nigeria

-

 

Reunion

Speedpost service

 

All surface mail postal services

 

Rwanda (Rep.)

-

 

Sao Tome & Principe

Surface parcel service

Senegal

-

 

Seychelles

All airmail postal services

Sierra Leone

Air letter and packet services

Somalia

-

 

South Africa

-

 

Spanish Territories of North Africa

All surface mail postal services

 

St. Helena

Surface parcel service

Sudan

-

 

Tanzania

-

 

Togo

-

 

Tunisia

All surface mail postal services

 

Uganda

-

 

Zambia

-

 

Zimbabwe

-

 

Asia

Afghanistan

Surface parcel service

Azerbaijan

-

 

Bahrain

-

 

Bangladesh

All postal services (including Speedpost service)

 

Bhutan

Speedpost service

 

All airmail postal services

 

British Indian Ocean Territory

All surface mail postal services

 

Brunei Darussalam

All airmail postal services

 

Surface parcel service

 

Cambodia

All surface mail postal services

 

The mainland of China

Speedpost service

 

All airmail postal services

 

All surface mail postal services

 

Gaza and Khan Yunis

All surface mail postal services

 

India

Speedpost service

 

All airmail postal services

 

All surface mail postal services

 

Indonesia

Speedpost service

 

All airmail postal services

 

All surface mail postal services

 

Iran

Speedpost service

 

All airmail postal services

 

Iraq

-

 

Israel

All surface mail postal services

 

Japan

Speedpost service

 

All surface mail postal services

 

Jordan

All surface mail postal services

 

Kazakhstan

-

 

Korea, North

Air letter and packet services

 

All surface mail postal services

 

Korea, South

All surface mail postal services

 

Kuwait

-

 

Kyrgyzstan

Air letter and packet services

Lao People’s Dem. Rep.

All airmail postal services

 

All surface mail postal services

 

Lebanon

-

 

Macao

Speedpost service

 

All surface mail postal services

 

Malaysia

Speedpost service

 

All airmail postal services

 

All surface mail postal services

 

Maldives

-

 

Mongolia

-

 

Myanmar

Surface parcel service

Nepal

-

 

Oman

-

 

Pakistan

-

 

Philippines

Speedpost service

 

All airmail postal services

 

All surface mail postal services

 

Qatar

Speedpost service

 

All airmail postal services

 

Saudi Arabia

-

 

Singapore

Speedpost service

 

All airmail postal services

 

All surface mail postal services

 

Sri Lanka

-

 

Syrian Arab Republic

-

 

Taiwan

Speedpost service

 

All airmail postal services

 

All surface mail postal services

 

Tajikistan (Republic of)

All airmail postal services

Thailand

Speedpost service

 

All airmail postal services

 

All surface mail postal services

 

Timor-Leste

-

 

Turkmenistan

All airmail postal services

United Arab Emirates

All surface mail postal services

Uzbekistan

Air letter and packet services

Viet Nam

Speedpost service

 

All airmail postal services

 

All surface mail postal services

 

Yemen

-

 

Central and South America

Anguilla

-

 

Antigua and Barbuda

-

 

Argentina

Speedpost service

 

All airmail postal services

 

Bahamas

-

 

Barbados

-

 

Belize

All airmail postal services

Bolivia

-

 

Brazil

Surface parcel service

Cayman Islands

-

 

Chile

-

 

Colombia

Speedpost service

Costa Rica

Surface parcel service

Cuba

Air letter and packet services

 

All surface mail services

 

Dominica

All surface mail postal services

 

Dominican Republic

-

 

Ecuador

-

 

El Salvador

Air parcel service

Falkland Islands & South Georgia & South Sandwich Islands

Surface parcel service

French Guiana

-

 

French West Indies (Guadeloupe)

Speedpost service

French West Indies (Martinique)

Speedpost service

Grenada

All surface mail services

 

Guatemala

Air parcel service

Guyana

-

 

Haiti

Surface parcel service

Honduras (Republic of)

-

 

Jamaica

-

 

Mexico

Speedpost service

 

All airmail postal services

 

Montserrat

Surface letter and packet services

Netherlands Antilles

-

 

Aruba

-

 

Nicaragua

All airmail postal services

Panama

-

 

Paraguay

All airmail postal services

Peru

-

 

Puerto Rico

All surface mail postal services

 

St. Christopher (St. Kitts) & Nevis

Surface parcel service

St. Lucia

Surface parcel service

St. Vincent and the Grenadines

All surface mail postal services

 

Suriname

-

 

Tortola

Surface parcel service

Trinidad & Tobago

-

 

Turks & Caicos Islands

Surface parcel service

Uruguay

-

 

Venezuela

-

 

Virgin Islands of the United States of America

All surface mail postal services

 

Europe

Albania

All surface mail postal services

 

Andorra

-

 

Armenia

-

 

Austria

Speedpost service

 

All airmail postal services

 

All surface mail postal services

 

Azores

All surface mail postal services

 

Balearic Islands

Surface mail service

 

Belarus

-

 

Belgium

All postal services (including Speedpost service)

 

Bosnia and Herzegovina

-

Bulgaria

All airmail postal services

 

Surface letter and packet services

 

Channel Islands

-

 

Corsica

-

 

Crimea

-

 

Croatia

Speedpost service

 

All airmail postal services

 

Cyprus

All surface mail postal services

 

Czech Rep.

Speedpost service

 

All airmail postal services

 

All surface mail postal services

 

Denmark

Speedpost service

 

All airmail postal services

 

All surface mail postal services

 

Estonia

Speedpost service

 

All airmail postal services

 

Faröe Islands

All surface mail postal services

 

Finland

Speedpost service

 

All airmail postal services

 

All surface mail postal services

 

France

Speedpost service

 

All airmail postal services

 

All surface mail postal services

 

Georgia

Air letter and packet services

Germany

Speedpost service

 

All surface mail postal services

 

Gibraltar

All surface mail postal services

 

Greece

Speedpost service

 

All surface mail postal services

 

Greenland

All surface mail postal services

 

Guernsey

-

 

Hungary

Speedpost service

 

All airmail postal services

 

All surface mail postal services

 

Iceland

-

 

Ireland

All surface mail postal services

 

Isle of Man

All surface mail postal services

 

Italy

Speedpost service

 

All surface mail postal services

 

Kosovo

All surface mail postal services

 

Latvia

-

 

Liechtenstein

Speedpost service

 

Lithuania

Speedpost service

 

All airmail postal services

 

Luxembourg

Speedpost service

 

All airmail postal services (except all insured parcel services)

 

All surface mail postal services (except all insured parcel services)

 

North Macedonia

-

 

Malta

All surface mail postal services

 

Moldova

-

 

Monaco

Speedpost service

Montenegro

Surface parcel service

Netherlands

Speedpost service

 

All airmail postal services

 

All surface mail postal services

 

Norway

Speedpost service

 

All airmail postal services

 

All surface mail postal services

 

Poland

Speedpost service

 

All airmail postal services

 

All surface mail postal services

 

Portugal

Speedpost service

 

All airmail postal services

 

All surface mail postal services

 

Romania

Speedpost service

 

All airmail postal services

 

Russia

-

 

San Marino

Surface letter and packet services

Sevastopol

-

 

Serbia

All airmail postal services

 

Surface parcel service

 

Slovak Republic

All surface mail postal services

 

Slovenia

Speedpost service

 

All airmail postal services

 

Spain

Speedpost service

 

All airmail postal services

 

All surface mail postal services

 

Spitsbergen

All surface mail postal services

 

Sweden

Speedpost service

 

All airmail postal services

 

All surface mail postal services

 

Switzerland

Speedpost service

 

All airmail postal services

 

All surface mail postal services

 

Turkey

Speedpost service

 

All airmail postal services

 

Ukraine

Surface letter and packet services

United Kingdom

Speedpost service

 

e-Express service

 

All surface mail postal services

 

Vatican

All surface mail postal services

 

North America

Bermuda

-

 

Canada

Speedpost service (only to areas with postcodes having prefixes R to Y)

 

All surface mail postal services

 

St. Pierre and Miquelon

Surface parcel service

United States of America

Speedpost service

 

e-Express service (only to West Coast areas with postcode 81300 - 93999)

 

All surface mail postal services

 

Oceania

Australia

All surface mail postal services

 

Caroline Island

-

 

Christmas Island

All surface mail postal services

 

Cocos (Keeling) Islands

All surface mail postal services

 

Cook Islands

All surface mail postal services

 

Easter Island

-

 

Fiji

All surface mail postal services

 

French Polynesia

-

 

Guam

All surface mail postal services

 

Hawaii

Speedpost service

 

All surface mail postal services

 

Kiribati

Surface parcel service

Mariana Islands

Surface parcel service

Marshall Islands

-

 

Micronesia

-

 

Nauru

All surface mail postal services

 

New Caledonia

-

 

New Zealand

All surface mail postal services

 

New Zealand Islands Territories

All surface mail postal services

 

Norfolk Islands

All surface mail postal services

 

Papua New Guinea

All surface mail postal services

Pitcairn Islands

All surface mail postal services

 

Samoa (United States of America Territory)

All surface mail postal services

 

Solomon Islands

All surface mail postal services

 

Tonga

Surface letter and packet services

Tristan da Cunha

-

 

Tuvalu

Surface letter and packet services

Vanuatu

All surface mail postal services

 

Wake Island

Surface parcel service

Wallis And Futuna Islands

Surface parcel service

Western Samoa

-

 

 

 

Please contact us by email (info@keyhandmade.com) / Facebook page (@keyhandmade) / Whatsapp (+852 92483770) for further assistance.

We are sorry for any inconvenience caused and would appreciate your understanding. 

Take care and stay healthy.


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